An immaculate photograph of the site author, Andre B. Dixon, aura-maxxing in a black turtleneck.

Hi, I'm Andre.

I build software, manage enterprise infrastructure, analyze systems, and live to solve complex problems.

Professional Experience


Data Analyst (BI & Automation Systems Architect)

Holt Logistics Corp. — Gloucester City, NJ (Aug. 2024 – Present)

  • Designed and implemented Azure DevOps CI/CD pipelines to package custom PowerShell modules, publish versioned artifacts to Azure Artifacts, and automate silent deployment to management servers, improving consistency, maintainability, and release efficiency for internal tooling.
  • Designed and delivered cloud-connected automation solutions leveraging Azure-integrated services and the Microsoft Power Platform to streamline workflows, reduce manual effort, and improve operational reliability in hybrid environments.
  • Partnered with senior stakeholders to gather requirements, analyze workflows, and implement scalable system improvements and dashboards, aligning technical solutions to business outcomes.
  • Spearheaded a critical legacy billing workflow optimization initiative by coordinating with an EDMS vendor to automate requirements, reducing invoice processing time by 75% and increasing peak-season throughput.
  • Architected and deployed security identity access controls across a hybrid environment, coordinating application access onboarding through Azure Entra ID and cloud-integrated systems to ensure identity governance aligned with cybersecurity best practices and compliance standards.
  • Produced technical documentation and user-facing guidance to support adoption and long-term maintainability.

Software Developer

Holt Logistics Corp. — Gloucester City, NJ (Jan. 2023 – Aug. 2024)

  • Developed and maintained internal web applications to replace manual and paper-based processes, saving dozens of operational hours through secure, data-backed automation.
  • Built PHP and SQL-based systems to support inventory mapping and logistics planning, integrating existing data sources for real-time decision-making support.
  • Collaborated closely with operations and IT teams to deploy enhancements using disciplined change management practices.

Help Desk Analyst (Systems Administrator & M365 Lead)

Holt Logistics Corp. — Gloucester City, NJ (Jan. 2020 – Jan. 2023)

  • Administered and secured a hybrid identity environment supporting 300+ users, managing on-prem Active Directory, Azure Entra ID, and Entra Connect Sync, with responsibility for access provisioning, authentication integrity, and directory health.
  • Led email and identity security initiatives, including hands-on configuration and validation of SPF, DKIM, and DMARC alongside administration of Barracuda Email Security to reduce phishing and spoofing risk.
  • Supported joiner, mover, and leaver (JML) processes across identity and messaging platforms, ensuring timely provisioning, role changes, and compliant deprovisioning.
  • Identified and remediated core infrastructure reliability issues, including correcting domain controller time synchronization by re-architecting authoritative NTP configuration to a trusted external time source.
  • Authored and maintained automation scripts (PowerShell, Python, Batch) to support endpoint upgrades, secure data migrations, and systems maintenance during the Windows 7 to Windows 10 transition.
  • Led the organization-wide migration from a legacy email platform to Microsoft 365, onboarding users, training stakeholders, and documenting SOPs to ensure change control and long-term maintainability.
  • Provided Level 2/3 systems support while working directly with the Lead Systems Administrator, supplementing core sysadmin workloads and serving as a technical escalation point across identity, email, and endpoints.

Education

BSc., Computer Science (Expected Dec. 2026)

Western Governors University - Salt Lake City, UT

Certifications

  • Microsoft Certified: Power BI Data Analyst Associate (PL-300)
  • Microsoft Certified: Identity and Access Administrator Associate (SC-300)
  • Zoho Creator Business User
  • FAA Part 107 Remote Pilot Certificate
  • Pro Board: Common Passenger Vehicle Technical Rescuer at the Awareness, Operations, and Technician Levels (NFPA 1006 - 2021 @ DSFS, 2023)
  • Pro Board: Hazardous Materials Responder at the Operations Level with PPE and Product Control Mission Specific Competencies (NFPA 1072 - 2017 @ DSFS, 2024)

Skills

Programming Languages

HTML/CSS/JavaScript, TypeScript, PHP, Microsoft T-SQL, Db2 SQL, RPG IV, Java, C#, PowerShell, Python, Batch, Bash, YAML

Technologies

Power Platform, Linux (Red Hat), Git, Visual Studio Code, Azure DevOps, Entra ID, Entra Connect/Cloud Sync, Active Directory & Domain Services, Windows Server, Microsoft Purview, Microsoft 365, Microsoft Azure, Power BI, Microsoft SQL Server, SQL Server Management Studio, Zoho Creator

Volunteer Experience

Volunteer Firefighter

Christiana Fire Company

Christiana, DE (Mar. 2023 – Present)
  • Serve in a high-reliability team environment supporting Fire and EMS operations across Delaware and neighboring mutual aid districts.
  • Maintain state and national certifications, including Hazardous Materials Operations and Vehicle Rescue Technician.

Language Proficiency

English (Fluent)

Our lovely lingua franca, and my native tongue. Born and raised in South Jersey, but without the "Joisey" of the shore.

Spanish (Limited working proficiency)

Estudié dos años en la universidad. Puedo leerlo, escribirlo, y hablarlo un poco.

Japanese (Beginner)

日本語はとても面白い言語ですね。少しは話せますよ。実は、1ヶ月日本を旅行したことがあるんです。楽しかったですよ!