Hi, I'm Andre.
I build software, manage enterprise infrastructure, analyze systems, and live to solve complex problems.
Professional Experience
Data Analyst (BI & Automation Systems Architect)
Holt Logistics Corp. — Gloucester City, NJ (Aug. 2024 – Present)
- Delivered cloud-connected automation solutions leveraging Azure services and the Microsoft Power Platform to streamline workflows, reduce manual effort, and improve operational reliability.
- Partnered with senior stakeholders to gather requirements, analyze workflows, and implement scalable system improvements and dashboards, aligning technical solutions to business outcomes.
- Spearheaded a critical legacy billing workflow optimization initiative by coordinating with an EDMS vendor to automate requirements, reducing invoice processing time by 75% and increasing peak-season throughput.
- Designed Azure DevOps CI/CD pipelines to package custom PowerShell module artifacts and automate silent deployment to management servers, improving maintainability and release efficiency for internal tooling.
- Produced technical documentation and user-facing guidance to support adoption and long-term maintainability.
- Partnered with the Lead Systems Administrator to resolve complex Tier 3 infrastructure escalations across Active Directory and Microsoft 365 workloads as a subject matter expert.
- Administered a hybrid identity tenant supporting 500+ users, managing on-premises Active Directory, Azure Entra ID, and Entra Connect Sync, with responsibility for access provisioning, authentication integrity, and directory health.
- Deployed NIST SP 800-63B AAL 3-compliant phishing-resistant hybrid IAM controls, implementing cybersecurity best practices to secure application access onboarding across Microsoft Entra ID and cloud-integrated systems to ensure identity governance aligned with 33 CFR Part 101 compliance standards.
- Led email security initiatives, including hands-on configuration and validation of SPF, DKIM, and DMARC authentication alongside administration of Barracuda Email Security to reduce phishing risk.
- Piloted drones for marketing purposes and participated in educational presentations at a nearby high school as part of Holt's community outreach program.
Software Developer
Holt Logistics Corp. — Gloucester City, NJ (Jan. 2023 – Aug. 2024)
- Developed and maintained internal web applications to replace manual and paper-based processes, saving dozens of operational hours through secure, data-backed automation.
- Built PHP and SQL-based systems to support inventory mapping and logistics planning, integrating existing data sources for real-time decision-making support.
- Maintained and incrementally improved critical legacy mainframe programs to support core business processes.
- Collaborated closely with operations and IT teams to deploy enhancements using disciplined change management practices.
Help Desk Analyst (Systems Administrator & M365 Lead)
Holt Logistics Corp. — Gloucester City, NJ (Jan. 2020 – Jan. 2023)
- Supported joiner, mover, and leaver (JML) processes across identity and messaging platforms, ensuring timely provisioning, role changes, and compliant deprovisioning.
- Identified and remediated core infrastructure reliability issues, including correcting domain controller time synchronization by re-architecting authoritative NTP configuration to a trusted external time source.
- Authored and maintained automation scripts (PowerShell, Python, Batch) to support endpoint upgrades, secure data migrations, and systems maintenance during the Windows 7 to Windows 10 transition.
- Led the organization-wide migration from a legacy email platform to Microsoft 365, onboarding users, training stakeholders, and documenting SOPs to ensure change control and long-term maintainability.
- Provided Tier 1/2 systems support while working directly with the Lead Systems Administrator, co-managing core sysadmin workloads and serving as a technical escalation point across identity, email, and endpoints.
Education
BSc., Computer Science (Expected Dec. 2026)
Western Governors University - Salt Lake City, UT
Certifications
- FAA Part 107 Remote Pilot Certificate
- Microsoft Certified: Power BI Data Analyst Associate (PL-300)
- Microsoft Certified: Identity and Access Administrator Associate (SC-300)
- Pro Board: Common Passenger Vehicle Technical Rescuer at the Awareness, Operations, and Technician Levels (NFPA 1006 - 2021 @ DSFS, 2023)
- Pro Board: Hazardous Materials Responder at the Operations Level with PPE and Product Control Mission Specific Competencies (NFPA 1072 - 2017 @ DSFS, 2024)
- Zoho Creator Business User
Skills
Programming Languages
Bash, Batch, C#, HTML/CSS/JavaScript, IBM Db2, Java, Microsoft T-SQL, PHP, PowerShell, Python, RPG IV, SQL, TypeScript, YAML
Technologies
Active Directory & Domain Services, Azure DevOps, Entra ID, Entra Cloud/Connect Sync, Git, GitHub, Linux (Red Hat, Ubuntu), Microsoft 365, Microsoft Azure, Microsoft Purview, Microsoft SQL Server, NinjaOne RMM, Power BI, Power Platform, SQL Server Management Studio, SvelteKit, Tailwind CSS, Visual Studio Code, Windows Server, Zoho Creator
Volunteer Experience
Volunteer Firefighter
Christiana Fire Company
Christiana, DE (Mar. 2023 – Present)
- Serve in a high-reliability team environment supporting Fire and EMS operations across Delaware and neighboring mutual aid districts.
- Maintain state and national certifications, including Hazardous Materials Operations and Vehicle Rescue Technician.
Language Proficiency
English (Fluent)
Our lovely lingua franca, and my native tongue. Born and raised in South Jersey, but without the "Joisey" of the shore.
Spanish (Limited working proficiency)
Estudié dos años en la universidad. Puedo leerlo, escribirlo, y hablarlo un poco.
Japanese (Beginner)
日本語はとても面白い言語ですね。少しは話せますよ。実は、1ヶ月日本を旅行したことがあるんです。楽しかったですよ！